Why is the app warning me about security issues?ĭuo has the capability to warn you about potential security issues/threats with your device.Duo only knows the city location of your phone and what type of device you have (Android, Apple, etc). In the event you've left your enrollment device in another location you can call our EIU Help Desk at 21 and they can do what is called a temporary bypass, allowing you access to your account if you can answer basic questions about yourself. It can help us all keep EIU accounts secure and safe for everyone. Without your input on your enrolled device, the attacker can never log in to your account. MFA allows us to prevent unauthorized access to your email in the event someone steals your NetID and password. With Duo and multi-factor authentication (MFA) you can help keep your EIU account more secure.
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